Customer Service Strategies in a Digital World

How to get your social media presence set up right so you can deal with customer complaints like a Pro
With social media being so prevalent drcapriotti users often take to their favourite channel with their complaints.
75% of users surveyed said they include social media when evaluating a purchase.
32% want a response within 30 minutes and 42% expect a response in under an hour!
When you set up your social media keep that in mind.
How to use social media for customer service

Getting Started on Twitter for Your Business

How to Set Your Profile, Make Connectionsassisted2live and Start Expanding Your Business Exposure Through Twitter
July is Twitter Month for us at eVision Media so for those already using Twitter for their business stay tuned for more how tos and tips on using Twitter for business!
For those of you who havent braved the Twitter social media waters quite yet, this article will provide compelling reasons why you should use Twitter for business and then dive into how to set up your profile and how to …